Our contact details

Name: Cavendish Sinels Ltd

Address: 10, Taunton Mews London NW1 6HJ

Phone Number: (0)207 610 6800

E-mail: pk@cavendishsinels.com

Website: https://www.cavendishsinels.com

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details).
  • Correspondence in relation to the debt.

How we get the personal information and why we have it?

Most of the personal information we process is provided to us directly by the instructing schools.

The collection of this data is necessary to provide our debt collection services. Failure to supply this information will result in us being unable to provide our debt collection services for the contracting schools.

Will you share my personal data with anyone?

Occasionally, we may share your personal data with a third-party who has been instructed to assist with our debt recovery services.

The third-party organisations we pass your information onto are as follows:

  • Tracing agents
  • Enforcement companies
  • Legal Advisors

How we store your personal information

Your information is securely stored in a manner compatible with the EU’s General Data Protection Regulation.

Our aim is to keep your data for no longer than it is necessary in accordance with the law.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.


Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Cavendish Sinels Ltd, 10 Taunton Mews London NW1 6HJ and by email: pk@cavendishsinels.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk